Shipping policy
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Order Processing
• All orders are processed within 1–2 business days (Monday–Friday), excluding holidays. -
Domestic Shipping
• Standard (USPS Priority Mail): 3–5 business days, $5 flat rate.
• Expedited (UPS 2nd Day Air): 2 business days, $15 flat rate.
• Overnight (UPS Next Day Air): 1 business day, $25 flat rate. -
Free Shipping
• Complimentary standard shipping on all orders over $75. -
Order Tracking
• You’ll receive a tracking number via email as soon as your order ships. -
Delivery Issues
• If your package is lost, stolen, or damaged, please contact us at support@lunaluxe.com within 7 days of the delivery date for assistance. -
Holiday & Seasonal Delays
• During peak seasons (e.g., holidays), please allow an extra 1–2 business days for processing.
For questions about your shipment, email us at lunaluxe@lunaluxe1.org. Thank you for shopping with Luna Luxe Candles!
