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Shipping policy

  1. Order Processing
    • All orders are processed within 1–2 business days (Monday–Friday), excluding holidays.

  2. Domestic Shipping
    Standard (USPS Priority Mail): 3–5 business days, $5 flat rate.
    Expedited (UPS 2nd Day Air): 2 business days, $15 flat rate.
    Overnight (UPS Next Day Air): 1 business day, $25 flat rate.

  3. Free Shipping
    • Complimentary standard shipping on all orders over $75.

  4. Order Tracking
    • You’ll receive a tracking number via email as soon as your order ships.

  5. Delivery Issues
    • If your package is lost, stolen, or damaged, please contact us at support@lunaluxe.com within 7 days of the delivery date for assistance.

  6. Holiday & Seasonal Delays
    • During peak seasons (e.g., holidays), please allow an extra 1–2 business days for processing.

For questions about your shipment, email us at lunaluxe@lunaluxe1.org. Thank you for shopping with Luna Luxe Candles!